Simple, transparent pricing.

Pick a plan and go live today. Our “Custom” plans provide you with more flexibility & tailored to your requirements.

Starter
$109/mo
+LLM costs at cost · no markup
Sessions / month2,000
Messages per session30
Webpages indexed50
PDFs indexed10
Storage50 MB
Re-index / month2
Bots1
Users1
What's included
✓Analytics Dashboard
✓WhatsApp Handoff
✓Custom Branding
—CRM Integration
—Intelligence Reports
—Brand Alerts
—AI Model Selection
—Other Integrations
—Voice AI (Beta)
—Preview Beta Features
Start 14-day free trial
Most popular
Growth
$213/mo
+LLM costs at cost · no markup
Sessions / month3,000
Messages per session50
Webpages indexed80
PDFs indexed30
Storage500 MB
Re-index / month4
Bots2
Users2
What's included
✓Analytics Dashboard
✓WhatsApp Handoff
✓Custom Branding
✓CRM Integration
✓Intelligence Reports
✓Brand Alerts
✓AI Model Selection*
—Other Integrations
✓Voice AI (Beta)
—Preview Beta Features
Start 14-day free trial
Scale
$317/mo
+LLM costs at cost · no markup
Sessions / month5,000
Messages per session100
Webpages indexed100
PDFs indexed60
Storage1 GB
Re-index / month8
Bots4
Users4
What's included
✓Analytics Dashboard
✓WhatsApp Handoff
✓Custom Branding
✓CRM Integration
✓Intelligence Reports
✓Brand Alerts
✓AI Model Selection*
✓Other Integrations
✓Voice AI (Beta)
✓Preview Beta Features
Enterprise
Custom
Tailored to your requirements
Sessions / monthCustom
Messages per sessionCustom
Webpages indexedCustom
PDFs indexedCustom
StorageCustom
Re-index / monthCustom
BotsCustom
UsersCustom
What's included
✓Analytics Dashboard
✓WhatsApp Handoff
✓Custom Branding
✓CRM Integration
✓Intelligence Reports
✓Brand Alerts
✓AI Model Selection
✓Other Integrations
✓Voice AI (Beta)
✓Preview Beta Features

* AI Model Selection: Illumea defaults to Claude Sonnet. Reach out to us to switch to another model (including ChatGPT or Gemini) — we'll confirm any plan price impact and make the change for you.

What is a session? A session is one continuous conversation with a visitor, from their first message until they go idle — each new visitor opening the chat widget starts a new session. Session counts reset monthly.

Add-ons and extras

Custom Integrations:Integrate securely with your existing systems via mechanisms they provide. Pricing will be based on complexity and development effort.
Custom Chatbots:We can build a custom chatbot for your use case, include the features you choose, or build a whole new setup. Pricing will be based on the requirements and effort.
Isolated Storage:Based on your requirements, we can set up isolated storage for your business. This would incur an additional cost.

One platform. Four ways to fit your business.

Every plan includes the full Illumea Bot, real-time analytics, and human handoff.
Choose based on your monthly visitor volume and requirements. Drop us a line if you need help.

Starter

Perfect plan for getting started with a fully working AI assistant live on your website in a couple of hours, capturing leads from day one!

  • ·Ideal if you're just starting to explore AI on your website
  • ·Includes core analytics, human handoff, and your first knowledge base
  • ·No long-term commitment
  • ·Easily upgrade anytime as your traffic grows
Growth — Most Popular

Built for growing businesses ready to turn every visitor conversation into a lead, a data point, and a reason to come back.

  • ·Best for businesses with active marketing or sales pipelines
  • ·Unlocks buying signal detection, sentiment analysis, and monthly intelligence reports
  • ·The plan most customers land on once they have moved past the basics
Scale

Made for high-traffic websites that need more sessions, deeper intelligence, and a bot that never slows down.

  • ·Suited to businesses with high visitor volume or multiple products/services
  • ·Includes priority support and expanded session limits
  • ·Built for teams that treat the bot as a core part of their funnel, not an add-on
Custom

Built for businesses that need it their way with custom integrations, dedicated infrastructure, and a plan shaped around your requirements.

  • ·Right for organisations with specific compliance, security, or integration requirements
  • ·Includes custom CRM/tool integrations, dedicated infrastructure, and negotiated terms
  • ·Pricing is scoped individually based on your requirements — talk to us directly

Questions we get a lot

Answers to the most common questions you might have. Can't find what you are looking for? Drop us a line. We reply in one business day.

LLM costs are the API charges from the AI model provider (e.g. Anthropic for Claude, OpenAI for GPT-4). We pass these through at cost with zero markup — you pay exactly what the provider charges. These are billed separately based on actual usage.
Book a Discovery Call

Ready to transform
visitor engagement?

Pick a plan, go live, and start turning every visitor conversation into a lead,
a signal, or a business decision.

No commitment required · Typically 30 minutes · We will follow up within one business day