More than just a bot,
a complete intelligence platform

Illumea indexes your content, engages visitors 24×7, and transforms every conversation into actionable intelligence that helps your business make better decisions

From content to conversations. In four easy steps.

No developer, no lengthy onboarding, no waiting weeks to see results. Most businesses are live within an hour.

01   Ingest

Guard-railed responses from your content: Ingest data from your website, PDFs, Google Docs, Notion, Confluence, HubSpot and more..

Ingest

The complete platform for intelligent visitor conversations.

Connect your content, launch your chatbot, and uncover actionable intelligence from every conversation — including buying intent, content gaps, and more.

Multi-turn Memory

Illumea remembers what was said earlier in the same conversation, so a visitor never has to repeat themselves. Context carries through the entire session, making every reply feel like a continuation, not a fresh start.

Buying Signal Detection

Every conversation is scanned for purchase intent — pricing questions, comparison requests, and more. The bot automatically surfaces a lead form and notifies your team the moment intent is detected.

Monthly Intelligence Report

Beyond analytics, Illumea transforms visitor conversations into an intelligence report with actionable insights and to-do lists to help your sales, marketing, and operations teams make better decisions.

CRM & Handoff Integrations

Connect to Salesforce, Zendesk, Freshdesk, and HubSpot to create leads, log tickets, and sync support cases. When a human is needed, the full conversation transcript goes to them so they can pick up with full context.

Trained Only On Your Content

Every answer comes from your published website, PDFs, or connected documents. Every response is cited to its source — no hallucinations, nothing left unverified.

Proactive Engagement

Illumea notices when a visitor lingers, hesitates, or heads toward the exit. It starts the conversation proactively — reaching out from the exact context the visitor is already in.

Solutions, by industry

From spec sheets to holiday planning to syllabus questions, see how Illumea adapts to the specific questions, workflows, and buyers in your business.

Manufacturing
Manufacturing

Turn spec sheets & compliance documents into instant answers for distributors and buyers day or night.

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Travel, Tourism & Holiday Resorts
Travel, Tourism & Holiday Resorts

Answer availability, pricing, and destination questions instantly. Convert interest into bookings.

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SaaS Companies
SaaS Companies

Help prospects with instant answers on specifications, integrations, pricing, and setup.

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Education
Education

Guide students from "which course is right for me?" to enrollment, without a single missed inquiry.

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Your data, handled with care

Enterprise-grade data handling built-in from day one. Your content is private, isolated, and never used to train any shared model.

Isolated per-customer storage
Every customer gets a dedicated vector store namespace. Your data is never co-mingled.
No model training on your data
Your documents and conversations are never used to retrain any shared AI model.
Encrypted in transit
All data flows over HTTPS/TLS, stored in a private, access-controlled database.
Role-based access control
Separate admin and customer-level roles with session-based authentication.
Data Processing Agreement
A full DPA is available and can be signed for deployments within 48 hours.
GDPR-aligned practices
Minimal data collection, transparent processing, and a clear deletion rights policy.

Questions we get a lot

Answers to the most common questions you might have. Can't find what you are looking for? Drop us a line. We reply in one business day.

Most customers are live within an hour! Point Illumea at your content, index it, you paste one script tag. No model training, no infrastructure work beyond that embed. Additionally, you can customize the colours to match your brand and set avatars and fab images. Animated FAB is supported too.
Book a Discovery Call

Move beyond chat.
Unlock intelligence.

Book a strategy session to see how Illumea turns
visitor intelligence into measurable business outcomes.

No commitment required · Typically 30 minutes · We will follow up within one business day