More than just a bot,
a complete intelligence platform

Built by ScarletFlash, Illumea indexes your content, engages visitors 24×7, and transforms every conversation into actionable intelligence that helps your business make better decisions

Start 14-day free trial

From content to conversations. In four easy steps.

No developer, no lengthy onboarding, no waiting weeks to see results. Most businesses are live within an hour.

01   Ingest

Guard-railed responses from your content: Ingest data from your website, PDFs, Google Docs, Notion, Confluence, HubSpot and more..

Ingest

Turn conversations into business insights

Illumea continuously analyzes what visitors are asking, what they’re looking for, where they’re getting stuck, and which conversations signal an opportunity, giving your business a real-time view of what customers actually want.

Hi! How can you help me?
Hi, I’m Illumea’s AI assistant. I can answer questions about Illumea’s visitor engagement platform, help you compare plans, and explain features like CRM integrations, buying signal detection, and analytics. Tell me what you’re exploring, and I’ll help you find the most relevant information.
ENGAGE EVERY VISITOR

Engage with visitors 24×7 across text and voice, answer questions using your content in their language, and guide them towards the right next step. Also trigger a contextual conversation using "Proactive Engagement"

UNDERSTAND WHAT YOUR VISITORS WANT

Analyze conversations to identify intent, buying & other signals, recurring questions, and the moments when visitors are ready to act.

TURN CONVERSATIONS TO CUSTOMER INTELLIGENCE

Discover what customers are asking, what they are not able to find, where they may be getting stuck, what helps them make decisions, and what your website may be missing.

TURN INSIGHT INTO ACTION

Use conversation intelligence to improve content, customer journeys, sales process, products and experiences.

Having spent years building digital experiences, working with data and intelligence, and watching how businesses use their websites to engage customers, led to the realization that the most valuable customer data doesn’t live on a dashboard or report, it lives in the conversations that happen after someone lands on a website. That is the core idea behind Illumea. What if a conversation wasn’t the end of an interaction, but the beginning of intelligence?

Every question, a signal. Every objection, a lesson. Every buying conversation, a chance to understand the customer better. These are vital for every business to understand.

Arun V. Sarma — Founder, ScarletFlash / Illumea
2000+
Visitor Conversations
80+
Intent & Signals
80%
Deflection Rate
∞
Customer Insights

Solutions, by industry

From spec sheets to holiday planning to syllabus questions, see how Illumea adapts to the specific questions, workflows, and buyers in your business.

Manufacturing
Manufacturing

Turn spec sheets & compliance documents into instant answers for distributors and buyers day or night.

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Travel, Tourism & Holiday Resorts
Travel, Tourism & Holiday Resorts

Answer availability, pricing, and destination questions instantly. Convert interest into bookings.

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SaaS Companies
SaaS Companies

Help prospects with instant answers on specifications, integrations, pricing, and setup.

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Education
Education

Guide students from "which course is right for me?" to enrollment, without a single missed inquiry.

Explore →

Your data, handled with care

Enterprise-grade data handling built-in from day one. Your content is private, isolated, and never used to train any shared model.

Isolated per-customer storage
Customer data is securely isolated for each account, helping prevent data from being exposed across customers. Your information remains within its designated environment and access boundaries.
No model training on your data
Your data and conversations are not used to train or improve our AI models. Your information remains dedicated to powering your experience with Illumea.
Encrypted in transit
All data flows over HTTPS/TLS, stored in a private, access-controlled database, meaning data is stored securely and encrypted while moving between your browser, Illumea, and connected services.
Role-based access control
Access to customer data and platform capabilities is controlled through roles and permissions. This helps ensure users only have access to the information and functions relevant to their role.
Data Processing Agreement
Our Data Processing Agreement defines how customer data is processed, protected, and handled. It establishes clear responsibilities and obligations around data protection and privacy.
GDPR-aligned practices
Illumea follows security and privacy practices aligned with GDPR, SOC 2, and India’s DPDP requirements. We continuously work to maintain responsible practices around data protection, security, and privacy.

Questions we get a lot

Answers to the most common questions you might have. Can't find what you are looking for? Drop us a line. We reply in one business day.

Most customers are live within an hour! Point Illumea at your content, index it, you paste one script tag. No model training, no infrastructure work beyond that embed. Additionally, you can customize the colours to match your brand and set avatars and fab images. Animated FAB is supported too.
Book a Discovery Call

Move beyond chat.
Unlock intelligence.

Book a strategy session to see how Illumea turns
visitor intelligence into measurable business outcomes.

No commitment required · Typically 30 minutes · We will follow up within one business day